We will take all
reasonable steps to deliver your products within the periods set out in
our Delivery Information area. . However, delivery times are
subject to stock availability, and to possible delays due to credit card
authorization, compliance with customs controls and other factors outside our
control. We will advise you as soon as practicable if there is a delay or likelihood
of delay in the supply of products. If the products cannot be delivered within
15 days of your order, we will notify you of this delay and you may either
cancel your order or agree a further delivery time with us. Please note that
delivery of your order may take longer during sale or other busy periods.
We can only ship to
countries featured in the shipping list on our Delivery Information page.
Please note that we do not ship to PO Boxes.
If an incorrect
destination area is selected during the checkout process, or the address
entered doesn't correspond to the area selected, we will cancel your order and
notify you by e-mail. In the interest of security, we reserve the right to
dispatch the product(s) purchased on this site to the billing address belonging
to the credit card used as payment and not to the nominated delivery address
supplied by you.
You will need to
ensure somebody is available to sign for receipt of the products at the
delivery address. If there is nobody at the delivery address to take delivery
and sign for the products, you can contact the courier to arrange a new
delivery time. We cannot be responsible for any delivery problems arising from
incomplete or incorrect address details supplied by you.
Delivery of an order
shall be completed when we deliver the products to the address detailed in your
order and the products will be your responsibility from that time. You own the
products once we have received payment in full, including all applicable delivery
charges. If you prevent delivery of the products by, for example, failing to
supply the courier or your local customs, tax office with necessary information
or documentation, or failing to pay local customs, taxes or courier’s
administration fees so your package is returned to Homy Online, any resulting
return postage or courier’s administration fees incurred will be deducted from
the amount refunded to you in respect of that order.